The brief required 15 workstations each with 3 TFT monitors to be arranged in rows to have visual contact with a large display screen and 24 CCTV monitors. Workstations were to be adjustable in height and to have personal storage for a 3 shift operation.

The initial design was based around circular pods with mobile pull out storage units that could be ‘parked’ in perimeter units at the end of each shift. This design also enabled height adjustment for each workstation.

The brief was then change to accommodate 4 monitors, 1 or 2 mini tower PC’s and desktop sockets for laptops, phone charging, etc.

A desk was manufactured in MDF for client approval of the concept, cable management, etc.

This was followed by a very detailed ergonomic/work flow study to establish practicality of the proposal - including a complete replica of the control room layout in cardboard with all staff on hand to simulate live scenarios.

The conclusion was that the shift supervisor needed close eye contact with at least 4 members of the team in a crises situation and that only 7 operators required visual contact with the display wall and CCTV monitors (but mainly the supervisor).

As a result the configuration was changed as shown and fully tested again.

Finally it was decided that only 2 workstations were required to be height adjustable (saving a large cost) and the remaining workstations were fitted with fully adjustable monitor arms.